# Okta Password Reset
1. To reset a Crew Members password, navigate to the Artist Anywhere Okta App
1. This URL will bring you to the Artist Anywhere Okta App sign-in page.
2. **Select Forgot Password**\
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3. **Type in your Artist Anywhere Okta username:**
*
{% hint style="info" %}
**Please note, the Artist Anywhere username above is not an email address. The password reset request will be sent to the personal email address used during your initial onboarding.**
{% endhint %}
If you're uncertain which personal email address was used during sign-up, you can navigate to the Crew page in the Artist Anywhere Portal. The Crew page shows both the Artist Anywhere username and the original personal email address that's associated to it. \
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Please follow the prompts to reset your password by clicking next.
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Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
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```
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