> For the complete documentation index, see [llms.txt](https://artist-anywhere.gitbook.io/artist-anywhere/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://artist-anywhere.gitbook.io/artist-anywhere/artist-anywhere-portal/resetting-a-users-multi-factor-authentication-app.md).
# Resetting Users' Multi-Factor Authentication App
1. Log in to the Artist Anywhere Portal
2. Navigate to the **Crew** page\
\
3. Navigate to the user that requires a Multi-Factor Authentication App reset. Select the three dots to the right side of the page associated with the user.
4. Select **"Reset Multi-Factor Authentication"**. The user will then be prompted to set-up Okta Multi-Factor Authentication on their new device upon the next log-in attempt.\
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